I ‘m actually disappointed as an item. I purchased their back-up service if I ever had pc problems to secure my stuff. Properly my program crashed and I had to purchase a PC that was new. I thought no problem, I Have been spending so it’s not a complete disaster Carbonite to back-up my documents. BOY WAS I INCORRECT, Carbonite can not (or will not because of some new plan) assist with installing your files from their site. I could see all my files on the Carbonite site in storage for me….only can not obtain. And it is not up to them to aid me obtain my documents to a third party applications such as Ms package although in Carbonite’s mind they’ve supported my things. They inform me downloading can’t be helped with by them but may deliver an email with instructions on how to obtain my documents. So far the e-mail instructions have not been useful. I eventually located a man who restored my PC that was old and I’m installing my stuff right off my PC that was old. Thank thank heavens I was not unable to discover a sharp tech guy able to repair my old PC. Meanwhile, Iwill use and require a pro rated cancellation of my present registration from Carbonite so I can purchase an external drive….it’s not as they supply a useable service yahoo.com carbonite.
I do not get what this service is for. It sucks. Because it’ll give you a false awareness of security, use some thing else.
This product is horrible. I’m on my second 2-yr deal (checked shortly after I got it regarding what it had been backing up), and allow it to do its thing for 18 months. I use my pc for everything, all day-long, also it was constantly both scanning or backing up, and so I decided it was working. Properly, Apple just surprisingly wiped my drive while doing additional repair work, and come to find Carbonite out hadnot supported something for over 10 times, and never overhauled certain folders. For instance, any such thing that had ever been for TWO YEARS on my background is in the Background Folder on Carbonite back-up, nevertheless nothing I needed in the past 20 days. Did not back up additional folders that are certain and any Apps.